AV Help Desk Specialist
Assisting clients over telephone, video and/or client site troubleshooting audio visual and video conference equipment.
Performing call setups, 1st and 2nd level problem determination as needed using designated client tools and procedures for audio visual & video conferencing equipment.
Troubleshooting skills for commercial audio visual & video conferencing systems:
Managing designated videoconferencing & audio-visual facilities, systems maintenance, operations, and administration of client standards of video, audio and web conferencing services.
Installing small or portable videoconference & nonintegrated audio-visual hardware.
Maintaining usage statistics, issue, and repair logs, and/or other videoconference & audio-visual collection/reporting systems.
CompTIA A
CompTIA Network
Cisco CCNA R&S, Cisco CCNA Voice/Video, Cisco Unified Communication experience, Cisco Unified Communication Manager voice experience is a plus Avixa/Infocomm Certified Technical Specialist CTS is a plus Bachelor's or Associate degree in technical discipline, or experience in related field is a plus Recommended Skills Administration Cisco Cisco Certified Network Associate Communication Information Technology Maintenance Estimated Salary: $20 to $28 per hour based on qualifications.
Performing call setups, 1st and 2nd level problem determination as needed using designated client tools and procedures for audio visual & video conferencing equipment.
Troubleshooting skills for commercial audio visual & video conferencing systems:
Managing designated videoconferencing & audio-visual facilities, systems maintenance, operations, and administration of client standards of video, audio and web conferencing services.
Installing small or portable videoconference & nonintegrated audio-visual hardware.
Maintaining usage statistics, issue, and repair logs, and/or other videoconference & audio-visual collection/reporting systems.
CompTIA A
CompTIA Network
Cisco CCNA R&S, Cisco CCNA Voice/Video, Cisco Unified Communication experience, Cisco Unified Communication Manager voice experience is a plus Avixa/Infocomm Certified Technical Specialist CTS is a plus Bachelor's or Associate degree in technical discipline, or experience in related field is a plus Recommended Skills Administration Cisco Cisco Certified Network Associate Communication Information Technology Maintenance Estimated Salary: $20 to $28 per hour based on qualifications.
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